Add-ons
An add-on is granted on top of an entitlement that already has a plan; an add-on is never the base grant. It packages two things together:
- a suite — which suite’s catalog it may add features from;
- feature choices — which catalog features are included, with any value overrides.
An add-on moves through Draft → Published → Archived; only a published add-on can be
granted.
Layer onto an existing plan
Section titled “Layer onto an existing plan”Grant an add-on to an entitlement and its feature choices layer on top of whatever the entitlement’s own plan already grants — no re-picking the base plan per customer. When you resolve “what does this customer have right now”, active add-on grants overlay the entitlement’s base.
Keep selling an add-on while your plans move on
Section titled “Keep selling an add-on while your plans move on”An add-on overlays the suite itself, not one version of its plans. A published plan set is never edited in place — an edit lands on a draft revision, and publishing that revision retires the previous one — and the add-on stays grantable across all of them: an entitlement on the older revision and one on the newer revision can both hold the same add-on grant.
An add-on can also aim a feature choice at named plans only — “these extra seats apply on
Pro”. Plans are matched by name, so Pro in the new revision is the same Pro.
How it relates
Section titled “How it relates”- Binds → a suite + features.
- Granted to → entitlements (an add-on grant).